Barb L

I worked with Susan from last summer into early fall. In the time that we worked together, I felt that this professional was a willing listener with plenty of ideas. The new bay window my husband and I had had installed months earlier ended up to be disappointing in wood quality and finish. Since there was no option other than to accept the installed window, I decided that window treatments with some “punch” would be key to creating a beautiful bay view. I read reviews about Susan and Galiani Designs, and decided to call her, despite the fact that I was worried Gailani Designs’ award-winning status might place her out of my reach in terms of cost. Susan heard my concerns, while also trying her best to honor my budget. Her idea of creating panels made of gorgeous fabric, hung to either side of the window with interesting hardware, made the single biggest difference in the overall appearance of that bay, as well as changed the look of the entire dining area. Then, I couldn’t decide what type of shade I wanted on the window itself, and changed my mind after having samples sent. At no time was Susan impatient; she was encouraging and helpful. Susan wants her customers to be happy. I felt that she respected my choices, yet made suggestions when appropriate to do so. I could not be more pleased with the finished window treatment. I no longer notice the mismatched woods on the actual window frame, and absolutely love what we have done. Installation with Kary was quick, neat, and professional. The seamstress did an excellent job. Clearly, Susan has surrounded herself with a team of individuals who demonstrate the same qualities of professionalism and excellence as she herself exhibits. She is a wonderful individual to work with. I am so happy that I found “Galiani Designs!” I would not hesitate to recommend this business.