Susan is amazing to work with! From the time I called to get in contact with her, until completion of the drapes for our 1st borns nursery, the whole process was seamless. She was prompt with her call back to my inquiry and set-up a time to come to our home. The drapes in the nursery are perfection, I could not have asked for better quality of work. Mike is also wonderful, as he came with Susan to hang for us. I would absolutely recommend Jailan Designs to family, friends, and anyone looking for the best quality of work. We will be working with Susan again in the near future!