Susan Gailani was a gem to work with. Her attention to detail and willingness to accommodate our schedule was amazing, and she was great about communicating with us and keeping us updated on the status of our order and installation. One of the reasons we chose Susan to help us with our window treatments was that she instantly felt like a dear friend when we met her. She not only understood the needs we communicated to her, but also anticipated things we did not even know we needed or wanted. When we saw the window treatments being installed, they far exceeded our expectations not only in looks but in function. We would happily work with Susan again, as well as recommend her to anyone needing window treatments or design.