The Great Pause has caused many businesses to shut down or adapt to the new normal by doing business a bit differently. At Gailani Designs, we’re introducing a new process that will allow you to continue to work with us.
- The Virtual Consultation (Online): This is the most significant change for us as Virtual Consultation is an entirely new service. With this service, we’ll connect via Facetime or Zoom. During the consultation, we’ll provide you with solutions, options, and ideas for your windows, including sketches and drawings. We’ll also show you how to measure accurately with a measuring form so you can fill out for accuracy. We will provide you with photos or videos of the hardware, shades types, and materials, and will send you a package of different materials to sample so that you can feel the textures and see the colors in your environment. We will make the process easy, fun, and hassle-free.
- New safety measures for the in-home design appointment: We put a new process in place for the in-home shopping experience to emphasize no physical contact and to maintain a safe distance. We’ll stay at least six feet from our clients, washing our hands often, and cleaning and sanitizing equipment that might be touched by both parties.
- The new installation process: Our installers have no physical contact with our clients. Indoor, their shoes are covered with new booties, will wear a mask and gloves, and use a disposable drop cloth where they leave their equipment. They wash hands frequently, sanitize all equipment before the installation, and we will thoroughly clean the space after the installation.
All of these new measures are to ensure the safety of you and our staff at Gailani Designs. We adapted to the new normal so we can continue to serve you!